Richard Rowell
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Richard Rowell
A payroll software migration does not have to mean changing your bureau, your client experience and your employee experience at the same time. Luna creates a different route: modernise the service layer first, then migrate the payroll engine separately and...
- Richard Rowell
Understanding time matters when you run a payroll bureau. You need to know how long payrolls take to process, whether that bears any resemblance to how long you expected them to take, which clients consume more resources than others and...
- Richard Rowell
Payroll software is very good at processing payroll. Running a payroll bureau is a much bigger job. When we began Luna, we started with a blank sheet of paper, nearly two decades of practical payroll-business experience and a modern technology...
- Richard Rowell
If only ethical business could be a competitive advantage. It can. It just takes longer to show up on a spreadsheet than most people have patience for. Payroll carries an odd kind of weight. Run it perfectly 12 times a...
- Richard Rowell
Every spacecraft has an engine. But power alone doesn’t make a successful mission. Engines provide thrust. They propel you forward. Yet what happens on the bridge — how you navigate, communicate, and monitor the journey — determines whether you arrive...
- Richard Rowell
The bureau is changing, quietly but completely For years, payroll service providers have been described as ‘outsourcers’. A client sends data, a bureau runs the calculations, and the results go back. The model worked, but it was built for a...
- Richard Rowell
If it works, does it really work? Across the payroll world, teams are held together by clever fixes and quiet determination. A spreadsheet that’s been passed down for years. A folder of saved emails. Files that need re-keying because systems...
- Richard Rowell
Knowledge is power, but only if you can find it When we talk to payroll providers, a theme keeps repeating. Problems rarely happen because rules were forgotten. They happen because those rules were never captured. Or they were known by...