LunaBase

Client Portal

Transform your client experience

The secure client portal that transforms how your clients interact with their payroll service

Give your clients the professional portal experience they deserve while reducing your administrative burden.

LunaBase provides transparent, secure access to everything they need, when they need it – transforming you from a service provider into a strategic partner.

Superior client service

Intuitive interface with secure communication, file sharing, and real-time payroll status updates.

Stop fielding the same client queries over and over. LunaBase gives your clients direct access to the information they need while maintaining complete security and professional presentation.

Secure file transfers – GDPR compliance data and file transfer
Personalised dashboards – Each user sees exactly what’s relevant to them
Secure communication – Replace risky email exchanges with encrypted messaging, video and voice calls
Professional presentation – Your bureau looks as sophisticated as the big firms

Transparency that reduces queries

Eliminate “Where are we with the payroll?” calls by giving clients complete visibility into payroll progress, historical data, and compliance documentation.

Real-time payroll status – Clients see exactly where their payroll stands at any moment
Searchable payroll history – Instant access to historical payroll information and documents
Complete audit trails – Every change, every version, every decision fully documented
Self-service information – Clients find answers without calling you

Advanced self-service capabilities

Let clients manage routine updates and approvals themselves while you focus on higher-value activities.

LunaBase provides the tools they need without compromising security or accuracy.

Employee data management – Clients update basic information with proper approval workflows
Team access control – Clients manage what access rights their team members have
Flexible approval processes – Complex approval workflows that match client structures
Interactive reporting – Dynamic data visualisation and interrogation that goes beyond static PDFs

At the heart of the Lunaverse is LunaCore, software that helps you manage the many elements of your managed payroll business.

So much more than just digital payslips, HeyLuna is a comprehensive employee platform you can offer your clients.

No more wasted functionality and bloated systems, with Luna+, you pick the modules that work for you and your clients and integrate seamlessly.

Be part of the journey.

With the launch of our Lunaverse of products due mid-2026, we are looking to work with managed payroll providers as pre-launch partners.