Customer Service
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Liam Ridgill
The Friday afternoon email storm It’s 4:30 PM on Friday. Your team is wrapping up the week’s processing when the inbox lights up: “Can you confirm our payroll has been submitted?” “What was our total employer NI for October?” “Has...
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Richard Rowell
If it works, does it really work? Across the payroll world, teams are held together by clever fixes and quiet determination. A spreadsheet that’s been passed down for years. A folder of saved emails. Files that need re-keying because systems...