Our blogs
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Liam Ridgill
The Friday afternoon email storm It’s 4:30 PM on Friday. Your team is wrapping up the week’s processing when the inbox lights up: “Can you confirm our payroll has been submitted?” “What was our total employer NI for October?” “Has...
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Liam Ridgill
Payroll software runs pay. But what runs the business in a managed payroll bureau? For years, payroll providers have relied on payroll engines to do most of the heavy lifting. They calculate pay accurately and handle the filings on time....
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Liam Ridgill
It’s Monday morning. Your bureau’s central inbox contains 47 new messages. Scattered among the meeting requests, supplier invoices, and team updates are eight emails containing payroll data: A spreadsheet with 150 employees’ salaries and NI numbers A PDF scan of...
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Richard Rowell
Every spacecraft has an engine. But power alone doesn’t make a successful mission. Engines provide thrust. They propel you forward. Yet what happens on the bridge — how you navigate, communicate, and monitor the journey — determines whether you arrive...
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Liam Ridgill
This Halloween, we’re shining a light on the truly terrifying practices lurking in payroll bureaus across the UK. Every payroll professional has their war stories. The midnight panics. The workarounds that “just work” until they catastrophically don’t. The makeshift solutions...
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Liam Ridgill
If only clients could interrogate their payroll data directly instead of waiting for static reports. The PDF prison of payroll approvals It’s Thursday afternoon. Your client has just received their monthly payroll approval pack — a 47-page PDF containing employee...
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Richard Rowell
The bureau is changing, quietly but completely For years, payroll service providers have been described as ‘outsourcers’. A client sends data, a bureau runs the calculations, and the results go back. The model worked, but it was built for a...
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Liam Ridgill
The IT Department can’t secure your business alone October is Cyber Security Awareness Month, and it’s the perfect time to ask an uncomfortable question – is your payroll bureau treating information security as an IT project or as an organisational...
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Liam Ridgill
The way we pay our teams has undergone a quiet but profound transformation. For decades, the moment an employee received their pay was simply a transaction; a necessary administrative step. But what if that interaction could be transformed into a...
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Richard Rowell
If it works, does it really work? Across the payroll world, teams are held together by clever fixes and quiet determination. A spreadsheet that’s been passed down for years. A folder of saved emails. Files that need re-keying because systems...
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Richard Rowell
Knowledge is power, but only if you can find it When we talk to payroll providers, a theme keeps repeating. Problems rarely happen because rules were forgotten. They happen because those rules were never captured. Or they were known by...